A total of 729 citizens of Kazakhstan have used the digital service “Voluntary Refusal of Social Benefits” since its launch in October 2026, the Ministry of Labour and Social Protection of the Population said. They chose to give up benefits they had been receiving.
From January 1, 2027, state support for 12 of the 36 types of social benefits will follow a targeted approach, with assistance directed first to those who genuinely need it.
The service is available in the eGov Mobile app. Recipients of social payments and benefits can submit an electronic application to give up selected forms of state support without visiting government offices.
