A total of 379,000 tonnes of coal has been delivered to Almaty Region to supply residents with solid fuel. Residents plan to use 666,000 tonnes during the coming heating season. Coal stocks have reached 57% of the required volume, with the rest due to be delivered in stages until the season ends.
The region has 35 coal sales points. They mainly sell coal from the Shubarkol, Karazhyra and Oi-Karagai deposits. A tonne costs between 24,000 and 27,000 tenge. Prices vary depending on the location of the depot and its distance from a railway siding, so costs may differ between settlements.
Coal is delivered by road to settlements without railway sidings. The remote Raiymbek and Kegen districts are supplied with coal from the local Oi-Karagai deposit.
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Nurlan Omirkhanov, head of the Almaty Region Energy and Water Supply Department, said deliveries were being made according to an approved schedule and depot stocks were replenished regularly. The department also monitors coal prices every two weeks.
Residents’ complaints about shortages, delivery delays or unjustified price increases are reviewed jointly with district and city akimats and solid-fuel suppliers. If artificial price increases or restrictions on competition are found, the relevant materials are sent to the Almaty Region department of the Agency for the Protection and Development of Competition.
A complaint should include the seller’s name, the address of the coal sales point, the purchase date and the fuel price, along with a payment receipt. This information will allow the complaint to be reviewed comprehensively.
