Some licences and permits for businesses in Kazakhstan are now issued automatically. The system retrieves information from government databases, checks it against the requirements and issues a positive decision when all conditions are met.
Previously, obtaining some licences and permits took 15 to 30 calendar days. Entrepreneurs had to collect documents, submit them to a government body and wait for checks and a decision.
Now, submitting an electronic application is enough. Decisions are made under uniform, predefined rules without the involvement of a government employee.
Ainur Yusupova, Chair of the Committee for Public Services at Kazakhstan’s Ministry of Artificial Intelligence and Digital Development, said the mechanism is already used in construction, agriculture, foreign trade, industrial safety, environmental protection and other areas.
Since 2024, 87,088 public services involving automated checks and decisions have been provided through the eLicense.kz portal, without manual review of applications. The mechanism currently applies to 12 public services for businesses.
The approach will be extended to other public services where decisions can be made using digital data and established requirements.
